Job Summary
A company is looking for a Client Relationship Manager (Remote).
Key Responsibilities
- Lead client relationships and mentor team members to ensure high service standards
- Resolve client issues and facilitate communication to address concerns
- Identify process improvements and enhance service delivery efficiency
Required Qualifications
- Bachelor's Degree from an accredited institution
- 5+ years of account management experience with a focus on client relationship management
- Experience in Benefits Administration preferred
- Intermediate to advanced Microsoft Excel skills preferred
- Strong understanding of HIPAA regulations and compliance practices
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