Client Success Manager

Job Summary

A company is looking for a Client & Partner Success Manager to join their Commercial team.

Key Responsibilities

• Build high-trust partner relationships through clear communication and action
• Serve as the primary point of contact for inbound partner communication across all channels
• Monitor client-related projects and collaborate with internal teams to ensure timely deliverables

Required Qualifications

• Experience in managing software or technical partnerships is a bonus, but not essential
• Proactive and highly organized with the ability to manage multiple priorities
• Adept at navigating technical discussions and advocating for partner needs
• Engaging and empathetic, focused on providing a delightful experience
• Comfortable working remotely within the UK timezone