Job Summary
A company is looking for a Supervisor, Credit & Collections.
Key Responsibilities
- Supervises a team, setting performance goals and providing coaching for development
- Analyzes performance metrics and communicates insights to enhance service excellence
- Supports team members in resolving customer issues and fosters a positive work environment
Required Qualifications
- Bachelor's Degree (Required)
- 2-5 years of relevant work experience
- Experience in team supervision and performance management
- Ability to develop and implement training programs
- Strong understanding of operational strategies and performance metrics
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