Customer Engagement Manager

Job Summary

A company is looking for a Customer Engagement Manager.

Key Responsibilities

• Serve as the primary point of contact for new business customers during the onboarding process
• Provide technical support and guidance for seamless integration with customers' systems
• Develop and maintain strong customer relationships, addressing needs and ensuring satisfaction

Required Qualifications

• Bachelor's degree in Business, Computer Science, Information Technology, or a related field
• Minimum of 4-6 years of experience in customer success, technical account management, or customer onboarding
• Strong technical acumen with experience in software implementation and integration
• Proven organizational skills with the ability to manage multiple projects in a fast-paced environment
• A customer-focused mindset with a passion for delivering exceptional service