Healthcare Help Desk Representative

Job Summary

A company is looking for a Help Desk Representative - Healthcare - Remote US.

Key Responsibilities

• Provide consultancy on insurance and healthcare, developing and implementing policies in accordance with laws
• Investigate and adjudicate claim characteristics, responding to provider appeals and resolving issues with trading partners
• Approve remedial actions for escalated claims and advise on various healthcare program issues

Required Qualifications

• 2-4 years of experience in related fields
• Office administrative experience and skills
• Intermediate-level knowledge of operating systems
• Ability to follow written policies and provide feedback to leadership
• Self-motivated with strong time management and organizational skills