Patient Support Coordinator

Job Summary

A company is looking for a Patient Support Coordinator (FT, Sun - Th).

Key Responsibilities

• Answer inbound and outbound calls, texts, emails, and chats to support patients
• Schedule and confirm medical appointments while collecting and verifying patient information
• Document interactions accurately in internal systems and track referrals and appointment outcomes

Required Qualifications, Training, and Education

• High school diploma or equivalent required
• At least 2 years of patient scheduling, coordination, or customer service experience
• Bilingual Spanish/English strongly preferred
• Experience with EMR, insurance coordination, or workers' comp is a plus
• Comfortable with multitasking and using computer systems