Delaware Care Management Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Perform outreach to members to support care plan next steps and connect them to resources
• Serve as the front-line support for member and provider inquiries and document member records
• Assist with member onboarding and maintain compliance with state and regulatory requirements

Required Qualifications

• High School diploma or GED required
• 1 - 2 years of related experience preferred
• Knowledge of health plan activities and community resources
• Ability to document and maintain non-clinical member records
• Understanding of Social Determinants of Health (SDOH) needs