Job Summary
A company is looking for a Customer Intake Senior Associate.
Key Responsibilities
- Verify and ensure the accuracy of customer account information
- Communicate and work with customers via phone, email, and messaging to update their account information
- Collaborate with the customer success team
Required Qualifications
- Extremely detail-oriented and organized
- 2+ years of professional experience in a customer service/support role or call center environment
- College degree
- Familiarity with Zendesk
- Team-first mentality and a professional attitude
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