Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Responds professionally to inquiries from internal and external customers
• Initiates contact with Health Plan and medical personnel to obtain relevant information
• Evaluates data to determine appropriate actions for resolving complaints and coordinating service recovery

Required Qualifications

• 2 years of customer service call center experience
• Experience level: Experienced
• High school diploma or equivalent
• Must be available for shifts 7 days a week from 7:00 AM to 9:30 PM
• Remote work experience preferred