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Customer Service Representative

7/9/2025

N/A

Job Summary

A company is looking for a Customer Service Representative to work remotely in the USA.

Key Responsibilities
  • Connect patients with care through primarily outbound calls and manage inbound calls as needed
  • Assist callers with inquiries related to appointment scheduling, provider information, and issue resolution
  • Document calls and actions taken, and assign tasks to clinic staff for medically related inquiries
Required Qualifications
  • High School Diploma or equivalent
  • 1-3 years of healthcare experience
  • Proficient in Microsoft Word, Excel, PowerPoint, and other relevant software
  • Experience with health insurance and scheduling
  • Ability to solve moderately complex problems independently

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