Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide superior customer service in a remote work environment.

Key Responsibilities

• Assist with daily call volume and prioritize service level
• Provide accurate resolutions to customer inquiries professionally
• Meet Quality Assurance Requirements and other key performance metrics

Required Qualifications, Training, and Education

• High school diploma or equivalent
• Must remain in current role for at least 9 months
• 1 year of customer service experience in a similar role is desired
• Ability to work full-time and/or part-time based on position specifications
• Willingness to work shift work and overtime as required