Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Review and respond to all email communications within 24 hours
• Conduct outbound calls and document all customer transactions
• Ensure compliance with regulatory guidelines and safeguard PHI

Required Qualifications

• High School diploma or GED
• 1 year of call center experience
• Six months of healthcare claims experience
• Basic mathematical and intermediate typing skills
• Ability to multitask and adapt to change