Customer Service Representative

Job Summary

A company is looking for a Customer Care Representative to provide outstanding support and sales assistance for customers.

Key Responsibilities

• Assist customers with rentals, lease agreements, payments, and account management via phone, email, and virtual platforms
• Implement strategies to maximize unit occupancy and achieve sales goals
• Handle customer inquiries, resolve issues, and maintain operational accuracy and compliance

Required Qualifications

• High school diploma or GED required; college education is a plus
• Prior experience in customer service, sales, call center, or property management preferred
• Proficiency in using Call Potential, StorEDGE, and CRM systems
• Self-motivated with the ability to work independently and as part of a team
• Ability to multitask in a fast-paced call center environment