Product Support Manager

Job Summary

A company is looking for a Product Support Manager to oversee a team and enhance product support processes.

Key Responsibilities

• Recruit and retain exceptional Product Support professionals
• Develop and maintain a Quality Assurance program based on company values and best practices
• Provide leadership and mentoring to a geographically distributed team of over 20 members

Required Qualifications

• 3+ years of supervisory experience
• A Bachelor's degree in Accounting, Business, or a related field is preferred
• A High School Diploma or equivalent is required
• 3+ years of Product Support experience
• Insurance Industry experience is a plus