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Customer Service Representative

7/9/2025

No location specified

Job Summary

A company is looking for a Customer Service Concierge Representative.

Key Responsibilities
  • Manage 100-150 outbound orders for delivery updates and change requests
  • Perform scheduling functions in a high-volume environment for multiple customer orders
  • Utilize the team database to provide one-call resolution for customer inquiries
Required Qualifications
  • High School diploma or equivalent
  • 6 months of prior customer service or call center experience
  • Proficiency in MS Office: Outlook & Word (Basic to Intermediate); Excel (Basic to Intermediate)
  • Ability to multitask using multiple systems for customer call resolution
  • Positive attitude and willingness to work overtime as needed

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