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Customer Success Analyst

5/18/2025

Remote

Job Summary

A company is looking for a Customer Success Analyst on a contract basis.

Key Responsibilities
  • Analyze large datasets to identify trends and translate insights into strategic content recommendations
  • Interpret data to propose actionable next steps for content performance improvement
  • Collaborate with internal teams to enhance reporting frameworks and identify new data opportunities
Required Qualifications
  • 3-7 years of relevant experience in customer success, content strategy, marketing, or data insights, or recent graduates with related academic projects or internships
  • Strong analytical capabilities with experience in data analysis and insights generation
  • Familiarity with AI-powered tools for data analysis and visualization
  • Proficiency in spreadsheets (Google Sheets) for data visualization and reporting
  • Ability to work autonomously and manage time effectively in a fast-paced environment

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