Job Summary
A company is looking for a Customer Success Analyst on a contract basis.
Key Responsibilities
- Analyze large datasets to identify trends and translate insights into strategic content recommendations
- Interpret data to propose actionable next steps for content performance improvement
- Collaborate with internal teams to enhance reporting frameworks and identify new data opportunities
Required Qualifications
- 3-7 years of relevant experience in customer success, content strategy, marketing, or data insights, or recent graduates with related academic projects or internships
- Strong analytical capabilities with experience in data analysis and insights generation
- Familiarity with AI-powered tools for data analysis and visualization
- Proficiency in spreadsheets (Google Sheets) for data visualization and reporting
- Ability to work autonomously and manage time effectively in a fast-paced environment
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