Customer Success Analyst

Job Summary

A company is looking for a Customer Success Analyst to support sales operations and process optimization.

Key Responsibilities

• Assist in maintaining the Excel Order Form and updating terms and conditions in quote-to-order tools
• Drive project management efforts across lead-to-cash systems
• Support sales operations and process optimization initiatives

Required Qualifications

• Bachelor's degree
• Advanced Excel skills, including macros and complex formulas
• Experience with quote-to-order processes
• Familiarity with SaaS subscription sales
• Project management experience