Customer Success Trainer

Job Summary

A company is looking for a Customer Success Software Trainer to lead the onboarding and training of new clients on their SaaS solutions for auto repair shops.

Key Responsibilities

• Provide exceptional training experiences through regular strategic learning sessions
• Measure product adoption using Key Performance Indicators
• Guide clients in implementing best practices for workflows and customer engagement

Required Qualifications

• 2 to 4 years of relevant experience in software training and customer success; SaaS experience preferred
• Resourceful, self-motivated, and proactive team player
• Demonstrated ability to build trust and develop customer relationships
• Ability to grasp complex technical processes and analyze data sets
• Must be eligible to work in the United States