Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to provide exceptional support to customers.

Key Responsibilities

• Provide prompt, high-quality support for customer inquiries
• Answer customer questions accurately via phone or ticketing system
• Guide customers through product features and functions while maintaining strong relationships

Required Qualifications

• A minimum of 2 years of experience in a customer experience position
• Proficiency in Microsoft Office and Zendesk is preferred
• Experience with accounting and/or property management terminology is preferred
• Ability to work independently and troubleshoot effectively
• Must be located in the United States and eligible to work without sponsorship