Patient Access Specialist

Job Summary

A company is looking for a Part-Time Patient Access Resource Specialist.

Key Responsibilities

• Coordinate new patient scheduling and verify patient information
• Manage incoming calls and schedule appointments, ensuring accurate documentation and communication
• Support patient satisfaction initiatives and resolve inquiries or escalate complaints as necessary

Required Qualifications

• One year of experience in a medical office setting or one and a half years in a high-volume public contact position with medical office experience
• Thorough knowledge of patient access services policies and procedures
• Demonstrated advanced user skills in patient access systems
• High School Diploma or GED preferred
• Ability to multi-task in a high-volume environment