Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative for the night shift.

Key Responsibilities:

• Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues
• Repair and maintain equipment, including Point of Sale terminals and related hardware
• Assist in the setup and installation of new hardware and POS-related software

Qualifications:

• Proven experience in replacing, configuring, and setting up new hardware and software
• Strong understanding of POS hardware and peripherals
• Proficient in electronic troubleshooting at the board level
• Proficient in networking
• Must have own equipment, including dual monitors and a strong wired internet connection