P&C Licensed Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities

• Provide accurate and complete information to customers and resolve inquiries in a professional manner
• Collect customer feedback and advocate for their needs to internal teams
• Maintain understanding of company products and assist in developing customer service policies

Required Qualifications

• P&C License
• 3+ years of customer support experience
• 1+ years supporting the insurance industry
• Experience with customer service tools such as Dialpad and HubSpot
• Bilingual (Spanish) is a plus