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CX Operations Representative

5/30/2025

Remote

Job Summary

A company is looking for a CX Operations Representative (Remote).

Key Responsibilities
  • Execute technology and process improvements for Customer Experience (CX) initiatives
  • Interpret business requirements and configure tech applications and software integrations
  • Support ad hoc process improvement projects requiring new applications of technology
Required Qualifications
  • Bachelor's degree in a related field is preferred
  • Experience implementing and configuring applications, as well as building reports and surveys, is preferred
  • System administration experience specific to Salesforce and Qualtrics is preferred
  • Strong organizational and time management skills
  • Available to travel as needed for business purposes

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