Job Summary
A company is looking for a Senior Account Manager - Employee Benefits.
Key Responsibilities:
- Act as the primary contact for clients, agents, and brokers, ensuring satisfaction in plan administration
- Lead discussions with stakeholders to review account details and troubleshoot service-related issues
- Collaborate with internal teams and service vendors to meet service level agreements and improve processes
Required Qualifications:
- Bachelor's degree in a business field or equivalent combination of education/experience
- Five years of insurance or client relationship experience
- Broad experience in client relationship management or extensive knowledge of voluntary benefits
- Technical aptitude to quickly learn software applications
- Advanced proficiency using Microsoft Office products
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