Employee Benefits Account Manager

Job Summary

A company is looking for a Senior Account Manager - Employee Benefits.

Key Responsibilities:

• Act as the primary contact for clients, agents, and brokers, ensuring satisfaction in plan administration
• Lead discussions with stakeholders to review account details and troubleshoot service-related issues
• Collaborate with internal teams and service vendors to meet service level agreements and improve processes

Required Qualifications:

• Bachelor's degree in a business field or equivalent combination of education/experience
• Five years of insurance or client relationship experience
• Broad experience in client relationship management or extensive knowledge of voluntary benefits
• Technical aptitude to quickly learn software applications
• Advanced proficiency using Microsoft Office products