Energy Efficiency Customer Support Specialist

Job Summary

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities

• Provide customer service and support for energy efficiency programs
• Assist with customer enrollment, visit scheduling, and program education
• Utilize multiple platforms for customer interactions, including phone, chat, and email

Required Qualifications

• High School Diploma or GED
• Minimum of 6 months experience in a customer-facing environment
• Ability to type 35+ WPM
• Experience handling inbound or outbound voice calls
• Sales-oriented with a focus on customer satisfaction