Job Summary
A company is looking for a French Bilingual Benefits Customer Service Representative - Seasonal Colleague.
Key Responsibilities
- Provide compassionate customer service to French-speaking clients through various communication channels
- Safeguard confidential information in accordance with HIPAA and Data Privacy laws
- Translate complex health and welfare and pension information into understandable terms for customers
Required Qualifications
- Excellent French language skills with the ability to translate to English
- High School degree required; Associate or Bachelor's degree is a plus
- Experience in a customer service environment
- Proficiency in Microsoft Office and ability to manage multiple tasks simultaneously
- Ability to work autonomously in a virtual environment
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