Intake Specialist

Job Summary

A company is looking for an Intake Specialist to manage client intake processes and provide support for individuals seeking treatment for opioid addiction.

Key Responsibilities

• Serve as the client liaison for incoming intake calls, providing knowledgeable and welcoming assistance
• Initiate client Biopsychosocial Assessments and schedule initial intake appointments using EMR
• Coordinate client no-shows and ensure a positive experience that reflects the organization's culture and values

Required Qualifications

• High school diploma or equivalent required; Associate's degree preferred
• Minimum 1-year experience in human services, healthcare, or customer service
• Ability to work in a fast-paced environment and manage a high volume of calls
• Strong telecommunications skills and comfort with various IT systems
• Availability to work at least 2 holidays per year, compensated at time and a half