Learner Success Advocate

Job Summary

A company is looking for a Learner Success Advocate - AI Workflow.

Key Responsibilities

• Serve as the primary point of contact for learners, providing support via Slack, email, and Zoom
• Moderate weekly live sessions, managing logistics and learner engagement
• Track learner progress, intervene with at-risk learners, and maintain organized documentation

Required Qualifications

• 2+ years in customer-facing, education, or coaching roles
• Solid knowledge of or strong interest in AI technologies, particularly prompt engineering
• Experience with Slack, Zoom, Google Workspace, LMS platforms, and CRM systems
• Ability to learn new tools and explain concepts clearly
• Confident working autonomously in a remote-first, fast-paced environment