Job Summary
A company is looking for an ROI Account Manager, responsible for managing medical records requests and providing exceptional customer service.
Key Responsibilities
- Serve as the main contact for communication and collaboration with assigned accounts
- Review and verify medical record requests for compliance with regulations
- Pull and reproduce requested medical records while ensuring accuracy and adherence to policies
Required Qualifications
- Prior experience with Electronic Health Records (EHR)
- High School Diploma/GED required
- Ability to conduct and interpret HIPAA and Privacy Guidelines
- Solid organizational skills, including multitasking and time-management
- Demonstrated dependability and attendance
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