Job Summary
A company is looking for a Supervisor - Operations to manage and lead a team in delivering exceptional service to clients.
Key Responsibilities
- Lead and mentor a team, ensuring performance targets are met
- Implement quality control measures and recommend process improvements
- Foster client relationships and address concerns to ensure satisfaction
Required Qualifications
- High school diploma or equivalent required
- At least 2 years of experience in a leadership role
- Ability to work a flexible schedule based on client demands
- Ability to pass a pre-employment background investigation
- Familiarity with industry-specific technologies and regulations
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