Overnight Customer Service Representative(s)

Bishop & Company is seeking highly skilled and customer-focused Overnight Customer Service Representatives for a 12 month temporary opportunity with a large local company. The Overnight Customer Service Representative is responsible for handling emergency outages and providing exceptional support to our client’s customers during late-night hours.

The Overnight CSR will transition to a remote opportunity after the completion of in-person, daytime training. Candidates must reside on Oahu by time of hire.

Required Skills
• Multi-tasking and problem-solving skills
• Ability to complete in-person training during regular business hours before transitioning to night shift.
• Analytical and computer literate
• 45 wpm typing and speaking on the phone simultaneously
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in Excel and Word
• Ability to work independently and as part of a team
• Prior experience in customer service or call center environment

Required Education and Experience
• High school diploma or equivalent required; some college or technical training preferred
• 1-2 years of customer service or call center experience

Other Requirements
• Must be able to work extended hours or additional days depending on company needs
• Ability to work independently and make sound judgments in a fast-paced environment

Additional Job Details
• Pay: $30/hr
• Shift: 10:00pm to 6:00am
• Temporary for 12-months from hire
• Opportunity to work from home with all necessary equipment provided
• Training will take place in our client’s Downtown Honolulu office

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company

Phone: 808-839-2200

Website: http://www.bishopco.net/

Location: Honolulu, HI
• **No relocation, In-state applicants only. Must be available to interview immediately.***