Job Summary
A company is looking for a Coordinator, P2P Appeals.
Key Responsibilities
- Manage denied inpatient referrals by making outbound calls to payers to schedule Peer to Peer calls
- Document information from payer calls and enter account status into multiple databases
- Support various functions within the department, including case entry and appeals support
Required Qualifications
- High School Diploma or equivalent required; Bachelor's degree preferred
- Call center experience preferred
- Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
- Proficient in MS Word and Excel, with the ability to utilize formulas and manage spreadsheets
- Accurate keyboard skills with a minimum typing speed of 30 words per minute
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