Job Summary
A company is looking for a Patient Access Specialist.
Key Responsibilities
- Provide exceptional customer service and maintain patient confidentiality in compliance with HIPAA regulations
- Collect and verify patient demographic information and schedule appointments effectively
- Participate in quality assurance reviews and suggest improvements for operational efficiency
Required Qualifications
- High School diploma or equivalent
- 2-3 years of customer service or medical office experience
- Proficiency in computer data-entry and basic computer skills
- Ability to type 40 wpm and multi-task efficiently
- Customer service oriented with excellent organizational skills
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