Patient Financial Services Representative

Job Summary

A company is looking for a PFS Representative CBO.

Key Responsibilities

• Coordinate and facilitate patient billing and collection activities, ensuring timely and accurate reimbursement
• Research payments, denials, and accounts to resolve discrepancies and make necessary corrections
• Respond to incoming and outgoing calls to assist patients and internal clients with billing and payment issues

Required Qualifications

• High school diploma/GED or equivalent working knowledge
• Minimum of 1 year experience in Customer Service and/or Call Center
• Minimum of 1 year experience in finance and/or Patient Financial Services
• Strong knowledge in the use of common office software, including word processing and spreadsheets
• Ability to manage multiple tasks simultaneously with minimal supervision