Pharmacy Support Call Center Rep

Job Summary

A company is looking for a Pharmacy Tech Support Call Center Representative to provide remote support for payment assistance solutions.

Key Responsibilities

• Field requests via telephone, email, fax, or other means for card activation and program eligibility
• Provide first level support for problem resolution and document information specific to resolutions
• Recognize operational challenges and suggest recommendations to management as necessary

Required Qualifications

• High School Diploma or equivalent
• Pharmacy Technician experience required
• HIPAA certified
• Call center experience required (3+ years preferred)
• Bi-lingual (English/Spanish)