Product Support Analyst

Job Summary

A company is looking for a Product Support Analyst to assist developers through service delivery and operations.

Key Responsibilities

• Develop and maintain technical knowledge of the VR World platform and tools
• Manage training and change management with external vendors for developer support
• Prioritize and debug technical issues, ensuring timely resolution and communication

Required Qualifications

• Bachelor's degree in computer science or related field
• 8+ years of experience in software development
• 2+ years of experience with basic programming concepts
• Experience in analyzing stack traces and conducting error analysis
• 1+ year of experience in Virtual Reality