Job Summary
A company is looking for a Quality Operations Advisor.
Key Responsibilities
- Complete the screening process on new and existing professional accounts
- Handle customer service calls and perform account updates and compliance tasks
- Mitigate company risk by identifying potential risks and maintaining data integrity
Required Qualifications
- Experience managing a high volume of accounts
- Strong customer service skills with a focus on emotional intelligence
- Ability to adapt quickly in a fast-paced environment
- Proficiency in computer applications, including Gmail, CRMs, and Microsoft Office
- Positive and professional attitude with strong multitasking abilities
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