Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Answer inbound calls regarding billing inquiries, service disconnections/reconnections, and payment arrangements
• Process trouble and outage orders, and assist with online account management
• Handle move in/out service requests and make payments

Required Qualifications

• Prior call center experience
• Ability to type a minimum of 35-40 WPM
• Open to working overtime during crisis situations
• Must have a broadband internet connection with specified speed requirements
• Camera required during training and work shifts