Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to assist customers through inbound calls while working remotely.

Key Responsibilities

• Handle a high volume of customer inquiries and personalize each caller's experience
• Assist with tasks such as confirming refunds, taking payments, placing orders, and promoting additional products
• Report to an assigned Supervisor and maintain a structured work schedule, including weekends

Required Qualifications, Training, and Education

• Must reside in a QVC approved state
• Self-provided computer or laptop running a Microsoft Operating System, not older than 3 years
• Headset compatible with company specifications
• High-speed internet connection; other types of internet services are not permitted
• Availability to work weekends, holidays, and additional hours as required