Remote Healthcare Customer Service Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities:

• Answer high-volume inbound customer calls for a Patient Assistance Program
• Make outbound calls to address questions and assist with application documentation
• Utilize training and resources to resolve patient and healthcare provider inquiries

Required Qualifications:

• High School Diploma or equivalent required
• 1-2 years of customer service experience required
• Call center experience preferred but not required
• Must pass typing and customer service assessments
• Ability to troubleshoot devices and maintain a dedicated home workspace