Remote Healthcare Customer Service

Job Summary

A company is looking for a Customer Service Representative-Remote (Healthcare).

Key Responsibilities

• Provide inbound customer support using a call flow guide
• Assist customers with healthcare needs such as understanding benefits, claims, and billing inquiries
• Track, document, and retrieve information in databases

Required Qualifications

• 2+ years of call center experience
• Experience in a healthcare-related field or benefits/insurance organization preferred
• Open availability
• A high school diploma or GED
• Strong computer navigation skills and PC knowledge