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Service Desk Technician

7/10/2025

No location specified

Job Summary

A company is looking for a Service Desk Tech Level 2 to assist in maintaining technology operations through customer service and support.

Key Responsibilities:
  • Provide outstanding customer service to internal employees and process support request tickets
  • Utilize documentation for IT procedures and troubleshoot issues while collaborating with IT leadership
  • Assist in managing digital assets and user accounts, and provide innovative solutions to uncommon problems
Required Qualifications:
  • Relevant associate degree or 2+ years of experience in a related field
  • Ability to pass a Level 2 Background Screening
  • Effective time-management skills and ability to multi-task
  • Passion for customer service and problem-solving

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