Remote Patient Service Agent

Job Summary

A company is looking for a Remote Patient Service Agent.

Key Responsibilities

• Manage 80-100 inbound/outbound calls daily and assist patients with appointment scheduling
• Master internal systems and tools for efficient patient and practice management
• Collect and manage patient information while ensuring compliance with industry regulations

Required Qualifications

• 1-3 years of general customer database experience
• College education (completed degree or relevant coursework)
• 1-3 years of call center experience preferred
• 1-5 years of experience within the healthcare industry preferred
• Bilingual (Spanish) preferred