Retention and Growth Lead

Job Summary

A company is looking for a Retention and Growth Lead to optimize the customer lifecycle and drive user engagement.

Key Responsibilities:

• Develop and execute retention strategies to increase user engagement and reduce churn
• Design and manage lifecycle marketing programs across various stages of the customer journey
• Leverage customer insights and data analytics to optimize user experiences and inform growth initiatives

Qualifications:

• 4+ years of experience in growth, lifecycle marketing, customer success, or related fields
• Strong analytical skills with experience using tools like Excel, SQL, or analytics platforms
• Proven experience in designing and optimizing retention strategies and lifecycle campaigns
• Experience with CRM and marketing automation tools
• Excellent project management skills and ability to collaborate across teams