Salesforce Administrator Associate

Job Summary

A company is looking for an Associate Application Administrator to join their IT team.

Key Responsibilities

• Provide first-level support for Salesforce users, troubleshooting access and functionality issues
• Assist in maintaining the reliability and performance of the Salesforce platform
• Support user onboarding and offboarding processes, including profile and permission management

Required Qualifications

• Associate's degree or equivalent experience in an IT-related field required; Bachelor's degree preferred
• Minimum of one year of relevant experience required
• Previous experience with Salesforce Sales Cloud and/or Service Cloud is preferred
• Salesforce Administrator Certification (or in progress) is preferred
• Must be able to accommodate planned and unplanned evening and weekend work as needed