Job Summary
A company is looking for a Customer Success, Senior Associate for Ambulatory Surgical Centers.
Key Responsibilities
- Serve as a trusted advisor to clients, aligning services with their business goals
- Drive resolution of escalated issues through cross-functional collaboration
- Lead initiatives to improve ASC-specific product adoption and performance
Required Qualifications, Training, and Education
- Proven experience working in an ambulatory surgery center
- Strong understanding of clinical workflows and accreditation requirements
- Bachelor's Degree preferred
- 3-5 years of experience in healthcare, specifically in ASC environments
- 3-5 years in customer success, operations, or program management role
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