Senior Customer Service Representative

Job Summary

A company is looking for a Senior Representative, Customer Service Operations.

Key Responsibilities

• Provides outstanding customer service and supports improvements in operational execution
• Manages customer account activity including order fulfillment and addressing customer inquiries
• Collaborates with cross-functional teams to enhance customer service and operational performance

Required Qualifications

• 3-6 years of experience preferred
• High School Diploma, GED, or equivalent work experience preferred
• Prior computer experience using Microsoft Office systems preferred
• Prior customer service experience preferred