Senior Director of Implementation

Job Summary

A company is looking for a Senior Director of Implementation & Services.

Key Responsibilities

• Lead and train the Implementation team to deliver successful onboarding experiences
• Support team members in managing implementations for various accounting firms
• Report on performance metrics to ensure excellent customer experiences and alignment with sales processes

Required Qualifications

• Experience in leading implementation teams with proven results
• Ability to manage multiple tasks and relationships collaboratively
• Consultative nature with a focus on customer onboarding processes
• Experience in driving teams to meet goals and objectives
• Proven ability to assess and onboard new technologies to enhance processes