Strategic Account Specialist

Job Summary

A company is looking for a Strategic Account Specialist to act as a liaison between customers, sales, and production facilities.

Key Responsibilities

• Partner with Sales to develop processes for service quality and solutions, communicating requirements to production/service providers
• Manage high-profile accounts, overseeing the production process from point of sale to final delivery and recommending process improvements
• Maintain communication with customers, sales, and manufacturing, facilitating the resolution of production-related issues

Required Qualifications

• Bachelor's degree in a related discipline with 5+ years of relevant experience
• Ability to identify critical elements and develop effective solutions
• Strong organizational skills to prioritize resources and implement solutions
• Proficient in Microsoft Windows, MAC, and other technical tools
• Experience mentoring junior team members in tools and systems