Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager - Public Sector.

Key Responsibilities

• Provide expert guidance on deployment and operational best practices, serving as the primary liaison for technical questions
• Develop trusted advisor relationships with customer stakeholders to increase adoption and satisfaction
• Identify and address technical issues, collaborating with Engineering and Support to resolve escalations efficiently

Required Qualifications

• 3+ years of experience in Public Sector supporting Public Cloud workloads
• Strong familiarity with Public Sector compliance frameworks such as FedRAMP and NIST
• 3+ years in technical customer-facing roles, such as Technical Account Manager or Customer Success Engineer
• Strong understanding of cloud services, architectures, and security best practices, with relevant certifications preferred
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience