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Technical Account Manager

7/9/2025

Remote

Job Summary

A company is looking for a Technical Account Manager - Public Sector.

Key Responsibilities
  • Provide expert guidance on deployment and operational best practices, serving as the primary liaison for technical questions
  • Develop trusted advisor relationships with customer stakeholders to increase adoption and satisfaction
  • Identify and address technical issues, collaborating with Engineering and Support to resolve escalations efficiently
Required Qualifications
  • 3+ years of experience in Public Sector supporting Public Cloud workloads
  • Strong familiarity with Public Sector compliance frameworks such as FedRAMP and NIST
  • 3+ years in technical customer-facing roles, such as Technical Account Manager or Customer Success Engineer
  • Strong understanding of cloud services, architectures, and security best practices, with relevant certifications preferred
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience

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