Job Summary
A company is looking for a Technical Account Manager - Public Sector.
Key Responsibilities
- Provide expert guidance on deployment and operational best practices, serving as the primary liaison for technical questions
- Develop trusted advisor relationships with customer stakeholders to increase adoption and satisfaction
- Identify and address technical issues, collaborating with Engineering and Support to resolve escalations efficiently
Required Qualifications
- 3+ years of experience in Public Sector supporting Public Cloud workloads
- Strong familiarity with Public Sector compliance frameworks such as FedRAMP and NIST
- 3+ years in technical customer-facing roles, such as Technical Account Manager or Customer Success Engineer
- Strong understanding of cloud services, architectures, and security best practices, with relevant certifications preferred
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience
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